iPhone 11 camera on using freezes and then it suddenly turns off

When I'm using the iPhone 11 camera, it freezes, and then it suddenly turns off. Also, the phone is hot.


[Re-Titled By Moderator]

iPhone 11

Posted on Dec 31, 2024 10:20 PM

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Question marked as Top-ranking reply

Posted on Dec 31, 2024 10:58 PM

iPhone 11 camera on using freezes and then it suddenly turns off: When I'm using the iPhone 11 camera, it freezes, and then it suddenly turns off. Also, the phone is hot.

———-


The camera has probably stopped operating because of this overheating.

Troubleshooting an Overheating iPhone:

Perform the following:


I. Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off: the iPhone for a bit
  • Unplug: any Cables
  • Place it Atop: Laptop Cooler
  • Keep it in: an open space
  • Keep it Out of: direct sunlight


then...


2. Clear Space Using my User Tips:

See if you need to clear lots of space. System resources may be using up too much services, making it overheat. Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do...

Clear Space, Using my User Tips:


1 reply
Question marked as Top-ranking reply

Dec 31, 2024 10:58 PM in response to soph_02

iPhone 11 camera on using freezes and then it suddenly turns off: When I'm using the iPhone 11 camera, it freezes, and then it suddenly turns off. Also, the phone is hot.

———-


The camera has probably stopped operating because of this overheating.

Troubleshooting an Overheating iPhone:

Perform the following:


I. Cool Down the iPhone:

For a few hours, perform the following...

  • Power Off: the iPhone for a bit
  • Unplug: any Cables
  • Place it Atop: Laptop Cooler
  • Keep it in: an open space
  • Keep it Out of: direct sunlight


then...


2. Clear Space Using my User Tips:

See if you need to clear lots of space. System resources may be using up too much services, making it overheat. Internal storage cannot be upgraded. It is what it is. So, the maximum internal storage capacity never increases, even if you upgraded your iCloud plan. Learn More here: What's the Difference Between Device Storage and iCloud Storage? Apple Support

So, what to do...

Clear Space, Using my User Tips:


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iPhone 11 camera on using freezes and then it suddenly turns off

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