New Iphone 14 stuck on Hello screen

Hi all, i got a new Iphone 14 yesterday, the software update failed to install properly, and now my phone is stuck on the "Hello" screen, it wont allow me to enter my passcode, I've tried preforming a hard reset, but the screen goes blank and reappears with the hello screen again. I've tried connecting it to my laptop but my laptop is not recognizing my iphone. I've also downloaded the Apple devices app, that cant recognize the either.


Thanks in advance.

Posted on Dec 31, 2024 07:43 AM

Reply

Similar questions

4 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New Iphone 14 stuck on Hello screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.