Is there a way to change the birth date on my son’s phone without completely starting over? It says he’s 1 year old which restricts what he can download but he is actually 14. Thanks.
[Re-Titled by Moderator]
iPhone 13, iOS 17
Read this support article about how to update the birth date associated with an Apple Account: Update the birth date associated with your Apple Account - Apple Support
“To change a birth date of any child account set to an age below 13*, you might have to wait for the account to naturally age up. If you see “your birth date cannot be changed to this date”, you can’t change to a birth date that would no longer be a child account."
So your option appears to be create a new account.
It used to be you could call Apple and ask, but they have removed that from the support article.
Apple says, “Might have to wait.” Earlier versions of the article said, "If you need to change the birth date for someone below age 13, contact Apple Support,” but that was removed from the support article late 2024. Apple’s wording in its support articles is sometimes unclear and they dislike using definite terms. Since “might” also leaves open the possibility ”might not”, I wonder if contacting Apple and asking them to do this is still an option? This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support
An alternative would be to create a new Apple Account (losing some things done with the previous one) . If this is going from a younger child to an older child, but still a child according to Apple, use this method ➔ Create an Apple Account for your child - Apple Support If this is for a child to an adult aged account, use this method ➔ How to create a new Apple Account - Apple Support
From the article linked:
To change a birth date of any child account set to an age below 13*, you might have to wait for the account to naturally age up. If you see “your birth date cannot be changed to this date”, you can’t change to a birth date that would no longer be a child account.*
I suspect that a new AppleID will need to be created.
I certainly concur that Apple’s avoidance of using definitive terms sometimes clouds the way-ahead for users experiencing issues.
One can never go wrong contacting Official Apple Support
How can I change my son's birth date associated to Apple Account in iPhone?
