How do I fix a water damaged iPhone?
my iphone fell in water at the beach and stopped responding to touch a few hours later even though the screen is still coming on now. it's been 2 days
[Re-Titled by Moderator]
iPhone XR
my iphone fell in water at the beach and stopped responding to touch a few hours later even though the screen is still coming on now. it's been 2 days
[Re-Titled by Moderator]
iPhone XR
Make an appointment at the Genius Bar to have it repaired, you have damaged the phone.
Genius Bar Reservation and Apple Support Options - Apple
Make an appointment at the Genius Bar to have it repaired, you have damaged the phone.
Genius Bar Reservation and Apple Support Options - Apple
For the iPhone Service Answer Center click here --> Choose Your Country or Region - Apple Support
Select your country.
For a cost estimate:
- Scroll down to "Get an estimate"
- Enter the service required
- Enter the iPhone model you have
- Enter the version of that model
- Click "Get estimate"
For instructions on how to get your iPhone, iPad, or iPod touch ready for service click here --> Prepare your iPhone or iPad for service - Apple Support
- "To protect your information and save time, follow these steps before you get service for your device."
John Rose6 wrote:
Maybe not unrepairable.
Specs for XR says:
Splash, Water, and Dust Resistant3
• Rated IP67 (maximum depth of 1 meter up to 30 minutes) under IEC standard 60529
iPhone XR - Technical Specifications - Apple Support (CA)
If it was dropped in shallow water (even salt water) for just a few seconds, it should've been okay.
Apple will not repair a liquid damaged phone, nor will any authorized service provider.
If there was no ingress of liquid, then the phone isn’t ‘damaged’.
I agree with lobsterghost1about the corrosive nature of salt water.
I can't find details about the immersion tests but it wouldn't surprise me if it was slowly lowering devices into water and then slowly raising them again. Dropping a device means it is going to hit the water with a degree of force with a dynamic pressure that is higher than test conditions. In addition, the water tightness of a device can diminish as it ages (I bet the XR involved here is not brand new) and I bet the devices tested are brand new.
John Rose6 wrote:
Maybe not unrepairable.
Specs for XR says:
Splash, Water, and Dust Resistant3
• Rated IP67 (maximum depth of 1 meter up to 30 minutes) under IEC standard 60529
iPhone XR - Technical Specifications - Apple Support (CA)
If it was dropped in shallow water (even salt water) for just a few seconds, it should've been okay.
Sorry, but salt water is the worst water a phone can be dropped in. It's highly corrosive. And what you posted is under perfect laboratory conditions, which dropping a phone at the beach in salt water, most definitely is not. And Apple won't try to fix a liquid damaged phone.
The phone is surely a loss and will need to be replaced.
Liquid damage is not repairable. The phone will have to be replaced.
Maybe not unrepairable.
Specs for XR says:
Splash, Water, and Dust Resistant3
iPhone XR - Technical Specifications - Apple Support (CA)
If it was dropped in shallow water (even salt water) for just a few seconds, it should've been okay.
I found a description of "IP67" on the Web.
How do I fix a water damaged iPhone?