battery dead can't charge

what do I do? I cleaned the port and changed charge cords

iPhone 13, iOS 18

Posted on Dec 30, 2024 07:43 AM

Reply
2 replies

Dec 30, 2024 10:33 AM in response to fayekind

Read this support article for what to do if your iPhone or iPod touch won't charge - If your iPhone or iPod touch won't charge - Apple Support


Have you independently checked the cords? Is the outlet providing power? Is it just that the battery won't charge or is there no charging indicator?


How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID


or:


Refer to this document for ways to contact Apple ➞ Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone ➞ Contact Apple for support and service - Apple Support


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battery dead can't charge

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