How can I cancel my subscription for Famio from the App Store?

I want to end my subscription for Famio. I cancelled it already. Yet they keep on deducting me 39usd. I don’t know how that’s possible.




[Re-Titled by Moderator]

iPhone 6, iOS 12

Posted on Dec 29, 2024 10:19 PM

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Question marked as Top-ranking reply

Posted on Dec 31, 2024 08:51 AM

This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support


Notes:

• You might need to scroll down to find the Cancel Subscription button.

• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription has been canceled but will work until the expiration date. "Resubscribe" (or Renew) is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• Free trials will usually automatically turn into paid subscriptions unless you cancel in time.

• If you don't have an Apple device, see the options near the bottom of the support document.

• Many subscriptions are set to renew automatically until you intentionally cancel them.


4 replies
Question marked as Top-ranking reply

Dec 31, 2024 08:51 AM in response to jam198

This support article explains how to cancel a subscription from Apple on an Apple mobile device, Mac, PC, and online ➔ If you want to cancel a subscription from Apple - Apple Support


Notes:

• You might need to scroll down to find the Cancel Subscription button.

• If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew. An "Expires" date (instead of "Renews") means the current subscription has been canceled but will work until the expiration date. "Resubscribe" (or Renew) is just in case you change your mind about having it end.

• Deleting an app does not cancel a subscription.

If you don’t cancel trials more than 24 hours before your renewal date, your subscription might renew.

• Free trials will usually automatically turn into paid subscriptions unless you cancel in time.

• If you don't have an Apple device, see the options near the bottom of the support document.

• Many subscriptions are set to renew automatically until you intentionally cancel them.


Dec 30, 2024 12:20 PM in response to jam198

Managing auto-renewing subscriptions -

If you want to cancel a subscription from Apple - Apple Support

You might need to scroll down to find the Cancel Subscription button.

Scroll further down the link for instructions for non-Apple devices.


Things about subscriptions;

⁃ Deleting an app does not cancel the subscription.

⁃ A trial subscription must be canceled more than 24 hours before the renewal date or it may renew.

⁃ Many subscriptions are set to renew automatically until you cancel them.

⁃ If you see multiple subscription offers, as long as you don’t select one, the subscription shouldn’t renew.

⁃ If you don’t see Cancel Subscription, the subscription is canceled and won't renew.

⁃ An expiration date means the current subscription has been canceled but is available to use until that date.

⁃ Use Resubscribe/Renew if you change your mind about canceling the subscription.


If all else fails, check out Apple Subscription Support for articles and contact options;

https://getsupport.apple.com/?PGF=PGF63006&category_id=SC0060&symptom_id=23208


M1 Mac mini, macOS 15.2;  Watch, series 10 GPS-only, watchOS 11.2; iPhone 16, iOS 18.2; TV 4th Gen, tvOS 18.2; HomePods, audioOS 18.2 and Airport Express w/ Airplay 2

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How can I cancel my subscription for Famio from the App Store?

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