Background App Refresh is not working for few apps after iOS 18.2 update

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Level 1

9 points

Background App Refresh is not working for few apps after iOS 18.2 update

I have noticed after my last update to IOS 18.2 that now I am no longer receiving notifications. When I unlock my phone and go into WhatsApp or Outlook it only refreshes then and thus I am now missing important messages or emails.

if the phone screen remains on then the apps refresh, but as soon as the phone auto locks the notifications and the apps no longer work.

IPhone will need to sort this out urgently as I have now reverted back to my Android to ensure I get my Messages and emails.

[Re-Titled by Moderator]

iPhone 13 Pro, iOS 18

Posted on Dec 29, 2024 12:09 PM

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Answer 1

Top-ranking reply

khurram122

Level 1

14 points

Jan 2, 2025 01:56 AM in response to Krugerkumba

Same for me after updating iOS 18.2

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Answer 2

Krugerkumba Author

Level 1

9 points

Dec 30, 2024 03:30 AM in response to Jeff Donald

Good day Jeff,

Thank you for your response.

I did exactly as you said with out avail.

i have check all the settings of the apps, notification settings etc.

non of this worked.

i must mentioned this has also happened to my wife’s IPhone as well as my daughters IPhone. This is not my phone only that is doing this.

This can only be a bug in the software.

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Answer 3

Jan 2, 2025 01:54 AM in response to Krugerkumba

I have the same issue, I tried the same way but it’s not working

WhatsApp Snapchat not working

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Answer 4

Jeff Donald

Level 8

41,382 points

Dec 30, 2024 06:12 AM in response to Krugerkumba

Do you use Low Power mode? Low Power mode prevents background activity.

Have you tried both WiFi and cellular connection?

Have you updated both apps to latest versions? WhatsApp has been updated 13 times in just last month.

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Answer 5

Jeff Donald

Level 8

41,382 points

Dec 29, 2024 04:50 PM in response to Krugerkumba

Please follow this path,

iPhone > Settings > General > Background App Refresh > turn on refresh for the apps you want to refresh in background. If background refresh is on, momentarily turn it off, then back on. Restart your iPhone.

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