My iPhone 11 face ID is not working. I have tried everything possible through the manual settings but it’s not still walking I have upgrading my iOS. To 18.2 How can I fix this problem?
[Re-Titled by Moderator]
Hello,
Apple has several documents helping you with Face ID.
This Support article is specific to seeing a 'disabled' Face ID alert, and explains what to do when you see that notice or an issue with the TrueDepth camera. --> If an alert says Face ID has an issue on your iPhone or iPad Pro - Apple Support
Unless a software update solves the problem you may need to have Apple take a look at your device. Use this link to set up an appointment —> Genius Bar Reservation and Apple Support Options - Apple and this one to get a repair estimate —> iPhone Repair and Service - Apple Support
If you don't see a 'disabled' message but do have general issues with Face ID not working properly, explore the list in this article of things to try: If Face ID isn't working on your iPhone or iPad Pro - Apple Support
If the first 8 don't solve the issue then use #9, contact Apple.
One person reported that simply cleaning the lens got Face ID working again —> Face ID stopped working and will not reset - Apple Community
That happened to my dads iPhone 12 Pro Max we brought it to apple and they said it was like $200 to fix it Face ID stopped working for my dad becuase he dropped it in a pool
Yes, that's not surprising how much it cost, and also not surprising that dropping it into a pool resulted in this.
Face ID not working on my iPhone 11 with iOS 18.2
