Iphone 12 won't turn on and won't charge

Iphone died when it run out of battery and never switched on again. Doesn't seem to be charging either. The Volume Up button seems stuck but it worked when the iphone was on last.


I've tried the sequences (volume up, down, standby etc.) but it won't turn on.


Anything else I can try?

iPhone 12, iOS 18

Posted on Dec 28, 2024 09:47 AM

Reply
5 replies

Dec 28, 2024 10:39 AM in response to abc3d

Check to make sure that you are trying the Forced Restart correctly.


Follow the instructions very carefully, as this is a bit tricky. (Hint.....ignore the "slider" when it appears and keep holding the Side button in until the Apple logo appears. This might take another 30 seconds.)


Force restart iPhone - Apple Support


There are only 2 possible results when you perform a Forced Restart:


1) The phone returns to normal operation


If the phone still won't turn on after a few tries (with another power adapter and cable)......


2) There is a hardware problem with the phone that will need attention at the Apple Store (make an appointment) or take the phone to an authorized Apple Service shop.


You can find a list of authorized service shops in your area using the link just below:


Find Locations



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Iphone 12 won't turn on and won't charge

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