5th generation iPad, about 13 in., cracked glass

Glass cracked, can it be replaced? How much?

thank you.

iPad Pro, iPadOS 16

Posted on Dec 27, 2024 04:32 PM

Reply
1 reply

Dec 27, 2024 04:43 PM in response to vienaA

The only remedy for a cracked or broken iPad screen is replacement of the screen - or the iPad.


You can check availability/eligibility for repair - and associated cost for your country/region - here:

iPad Repair & Service - Apple Support


In addition to Apple's mail-in repair service, you can arrange repair at the Genius Bar of your local Apple Store or Apple Authorised Service Provider (AASP):

Genius Bar Reservation and Apple Support Options - Apple



For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange the iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. Unless you have benefit of an active AppleCare plan, an out-of-warranty repair while expensive will be somewhat less than the cost of a replacement iPad.


If you have an active AppleCare+ plan, the cost of repair is reduced to a small excess/deductible fee.

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5th generation iPad, about 13 in., cracked glass

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