Unable to make in-app purchases after iOS 18.2 update

We have also spent at least four hours on many phone calls, chats, and emails with Apple. That was after we did all of the things everyone has outlined here. According to Cheryl, the latest senior advisor I spoke with Friday, the engineers are aware of this and are working on it because the app companies are upset that people can’t purchase things. Of course, she was unable to give a timeline of when the engineers would have this issue resolved.

So last nite there was an update IOS 18.2.1 to do to fix all bugs, so I thought great Apple has detected the problem. I did the update and guess what?! It still doesn’t work!! Still can’t make in app purchases.

Apple does so much in marketing to sell their product but when it comes to providing their customers, “their loyal Apple customers” who make purchases of THEIR products based on innovation and high quality and then get left in a loop for almost a month now, that’s POOR customer service!!!

Apple the update did nothing!!!

As at this morning (10Jan) the Tier II support person stated the fix will be in the 18.3 update. The timeline for the update could not be confirmed. (This, after a month of emails/calls/etc running all the diagnostics/screenshares/reboots/etc/etc). #sigh

Can iOS 18.2.1 be rolled back to 18.1.1 when the in-app purchases worked?

I've been having the same issue, but it appears that nobody is aware of the issue or is just waiting for someone else to fix it.

Exactly the same problem here on my IPad (it works on my IPhone) So I did everything from contacting developers, uninstalling and reinstalling the games…. to a full factory reset but the issue remained. Then I installed the B vers… and oups … the in app purchase worked. However YouTube and some other apps were blocked (they were not with the 18.2). So I gave up and reinstalled the 18.2 and sincerely hope that Apple will admit and fix this problem asap. 

Same for me. Can make purchases on iPhone using Face ID but iPad not coming up with the Touch ID prompt.

Touch id working for opening device and bank apps etc. Just swirls on in game purchases and locks up. Contacted apple and games support but no answers yet after trying usual resets.

I have been having the same problem on my IPad, I also had the problem where my notes folder in gmail would now open as a matter of fact I had delete everything in there , luckily I had a copy stored elsewhere. Please attend to this matter prioritizing your Apple customers.

Yeh, when I was in my call with them, they had share the screen and had me record the issue in action and then asked me to send the link, with more users coming forward with this, Apple will have to respond accordingly and appropriately in regards to this, it’s not just iPad 7 that’s affected, someone in a different discussion stated her kids iPad 9 was affected too, it MUST be iOS/iPadOS 18.2 that has this bug

This is why Apple should ensure each update is bug free before releasing it

I’ve already had 2 text chats and 2 phone appointments with Apple about this issue. They are, in fact, blaming the app developers. But the developers of one game told me all in-app purchases go through Apple so Apple has to fix it. Then the Apple tech support guy responded that the game devs need to fix it…

Same with me on my iPad, with iPadOS 18.2, glad I’m not the only one, this is what happens when I try in game and after I have to close it, the game won’t even let me select to purchase (both seen in the pics)

It’s DISGRACEFUL how they’re not taking responsibility for this

Same here , iPad iOS update 18.2 overnight update , the very next day no purchases working .Apple even said try $1.00 purchase for credit to Apple wallet and that didn’t even work..I’ve done all the fixes even sadly reset twice with Apple (didn’t want to ) the second time they said full reset with no iCloud save.1 week of being hand balled from game developers to Apple to internet providers and back to Apple ,week 2 I’m still with no purchase ,I have credit,internet is fine , banks /funds all good and iPad is excellent ..It’s software ..sad that we can’t uninstall the update till it’s fixed then install.very frustrated,a game I’ve played for 8 yrs and never missed the monthly avatar award and this will probably be my first :( as every time I try and play and any purchase deal comes up , I have to close and reopen the game .apple said do the iOS extra bug fix update 18.2.1 and it did nothing