Unable to transfer cellular service from iPhone 13 to iPhone 15

i just got a new phone last night but when I try to put cellular in this phone (the iPhone 15), it won’t let me and I had the iPhone 13 before so it won’t let me transfer it. It says “unable to transfer” but I don’t understand

[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Dec 25, 2024 07:08 AM

Top-ranking reply

Chattanoogan

Level 7

30,440 points

Posted on Dec 25, 2024 07:11 AM

Your most reliable route is dimply to contact your carrier - from a different phone line - for assistance.

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Unable to transfer cellular service from iPhone 13 to iPhone 15

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