My iMac is not responding

I put iMac on sleep for few hours. Getting back to use my iMac now is not responding same as the keyboard and mouse. please help! This machine is just 2yrs old.

iMac 24″, macOS 14.5

Posted on Dec 24, 2024 03:35 PM

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Dec 25, 2024 12:04 PM in response to olakemi

Is your 24" iMac an Intel 2019 or 2020 model? Or is it a later Silicon iMac?


Unplug the power cable from the back of the Mac for 15 seconds. Put it back in and try powering on again.


If that works, it could be an indication of a failing power supply and the Mac could shut down at any time.


Additionally, try booting into Safe Mode according to How to use safe mode on your Mac. If you can then reboot normally and see if that works.


Note:  if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode.  This makes it act as a wired keyboard as will assure a successful boot into Safe Mode.



If that doesn't work, try booting into the Recovery volume (boot with the Command + R keys held down  - Intel Macs) or  (How to Boot an M1 Mac into Recovery Mode) . Then you have several options: you can run First Aid on the drive with Disk Utility or reinstall the System. The user data will not be affected. But you should have a backup, like Time Machine, of the drive in any case.




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My iMac is not responding

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