why cant i get image playground even though its updated to 18.2

iPhone 14 Plus, iOS 18

Posted on Dec 24, 2024 07:33 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 24, 2024 07:43 AM

Hi there!


It seems like you are using an iPhone 14 Plus! Sadly, this phone model isn’t supported for any Apple Intelligence feature including the Genmoji feature.


If you want to use it, if unnecessary you could buy a new phone but I would not recommend that since there are third party softwares for those features even though they are not built in.


But if you really really want to use it without getting a new device, use third party tweaks like Nugget or Misaka X. But the risks are big.


Thanks


Thanks

6 replies
Question marked as Top-ranking reply

Dec 24, 2024 07:43 AM in response to noa287

Hi there!


It seems like you are using an iPhone 14 Plus! Sadly, this phone model isn’t supported for any Apple Intelligence feature including the Genmoji feature.


If you want to use it, if unnecessary you could buy a new phone but I would not recommend that since there are third party softwares for those features even though they are not built in.


But if you really really want to use it without getting a new device, use third party tweaks like Nugget or Misaka X. But the risks are big.


Thanks


Thanks

Dec 24, 2024 08:48 AM in response to noa287

If you check the link that Kurtosis12 posted, this information is found at the bottom. As you can see there, the iPhone 14 Plus you have is not supported.


Availability

  • Apple Intelligence is available now as a free software update with iOS 18.2, iPadOS 18.2, and macOS Sequoia 15.2, and can be accessed in most regions around the world when the device and Siri language are set to localized English for AustraliaCanadaIreland, New ZealandSouth Africa, the U.K., or the U.S.
  • Mac users in the EU can access Apple Intelligence when using a compatible device with supported settings and languages. This April, Apple Intelligence features will start to roll out to iPhone and iPad users in the EU. This will include many of the core features of Apple Intelligence, including Writing Tools, Genmoji, a redesigned Siri with richer language understanding, ChatGPT integration, and more.
  • Apple Intelligence is available on iPhone 16, iPhone 16 Plus, iPhone 16 Pro, iPhone 16 Pro Max, iPhone 15 Pro, iPhone 15 Pro Max, iPad with A17 Pro or M1 and later, and Mac with M1 and later.


Dec 24, 2024 11:26 AM in response to noa287

noa287 wrote:

My family has it, they live in the same country as me.

If you own an iPhone 14 Plus, it doesn't make any difference if people in your family have it. iPhone 14 Plus is NOT capable of running Apple Intelligence at all. ANY family you have who does have Apple Intelligence either owns an iPhone 15 Pro, 15 Pro Max or any iPhone 16 model.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

why cant i get image playground even though its updated to 18.2

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.