the Internet does not work on the ipad.

the Internet does not work on the ipad. I distribute it from my phone, everything works fine on the phone and the tablet abruptly stopped downloading all applications

iPad, iPadOS 18

Posted on Dec 20, 2024 04:13 AM

Reply
1 reply

Dec 20, 2024 05:37 AM in response to jjlizvn

As a first step, try a simple restart of your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




WiFi/Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When problems occur, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.


You can verify your DHCP-assigned IP Address from settings:

Settings > WiFi > [Your WiFi Network / SSID] - tap the blue “i” icon - [IPv4 Address] IP Address



If you have a VPN App or profiles installed, or a security/AV/firewall App such as Norton, these may be interfering with DHCP and preventing your device from obtaining a valid IP Address for the WiFi network (or WiFi hotspot) to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.


DHCP is frequently used to automatically obtain an IP Address. Until your iPad has a valid IP Address to connect to your network, you will not have an internet connection. Disabling or removing VPN and/or the offending security App should allow DHCP to operate normally - allowing connection to your network and the internet.


If this resolves your issue, the VPN and/or security App can be reinstated after the connectivity problem has been resolved.


If you continue to have difficulties, check to see if your iPad is using the WiFi Private Address feature. This feature is intended to provide additional privacy and security when using “public” (untrusted) WiFi networks.

Settings > WiFi > [Your WiFi Network / SSID] - tap the “i” icon - Private Address


The Private Address feature is largely unnecessary when connecting to trusted WiFi networks; if enabled, Private Addressing can cause issues if specific MAC addresses are expected by your the WiFi network. You may need to disable this feature for each of your individual network connections.


Use private Wi-Fi addresses in iOS 14, iPadOS 14, and watchOS 7 - Apple Support


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the Internet does not work on the ipad.

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