How can I fix black camera issue on my iPhone 16 Pro Max?

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Level 1

9 points

How can I fix black camera issue on my iPhone 16 Pro Max?

I have 18.2 IOS. Recently when I tried to start the camera while it is locked, with the main button or side button, the camera opens with a dark screen without any images. After couple of tries, black screen opens slowly or if happens once next time, it opens as usual. Today also same issue with the light, once it is locked, it shows light is opened without any actual lights on. I called hotline and they told me to reset the phone but I do not think it is related. I wonder if this is recent issue with 16 Pro Max?

[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Dec 18, 2024 2:50 PM

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Answer 1

Dec 19, 2024 10:11 PM in response to ozozozgur

Remove any screen protector or lens protector on your device

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Answer 2

DaveAg29

Level 1

26 points

Jan 1, 2025 1:23 AM in response to ozozozgur

I’m experiencing the same issue. I’m running iOS 18.2, while on other versions, I don’t encounter this problem. However, I notice a slight delay in Face ID unlocking my iPhone or when using Face ID in other apps. The flash can also be affected in the same manner.

I read on Reddit that rebooting (turning off and turning on the phone again) can temporarily resolve the problem. Another user mentioned that rebooting from a backup solved the issue, but unfortunately, this option is not available to me. I’m left to wait for another update that addresses this problem.

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Answer 3

ozozozgur Author

Level 1

9 points

Jan 1, 2025 3:03 AM in response to DaveAg29

I am really sorry for this issue as I cannot use the phone properly. The FaceID does also block and I have to open a few times camera and lights to make it work. I have rebooted it and did not solve the issue. My problem is I have all banking payment cards, banking apps etc and if I reboot, it will take a couple of days upto weeks to recover all. I am waiting for the next update if it will be solved. Apple is not helping out unfortunately as this seems to be a general issue but no explanation.

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Answer 4

ozozozgur Author

Level 1

9 points

Dec 19, 2024 10:25 PM in response to SravanKrA

There is no lens protector in the camera. It also impacts light as it does not open as you push to open.

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How can I fix black camera issue on my iPhone 16 Pro Max?

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