Unable to exit lost mode without Touch ID in iPhone

My 3 y.o son lost his phone at the mall. I activated the lost mode and when we found it, I tried to exit lost mode but I am unable to do so because the phone is requiring a touch ID of which I have disabled a long time ago. How am I supposed to exit the lost mode now? The phone cannot recognize any of my fingerprint.


[Re-Titled by Moderator]

iPhone SE, iOS 17

Posted on Dec 18, 2024 1:13 AM

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Unable to exit lost mode without Touch ID in iPhone

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