iPad 9th Generation having no Audio at all

My iPad 9th generation was repaired for a busted screen. The sound for all systems and tools all worked prior to this. Now that the screen had been repaired, there is no sound.


I have rebooted and restarted the iPad. I have reset all settings. The keyboard doesn't have noise. Going to the Sound Settings, the ringer doesn't make any noise when dragging the bar up or down. FaceTime calls do not make any noise to ring or on the actual call. There is no audio at all!!


Is there something that can be done or was something damaged when the screen was replaced?



[Re-Titled by Moderator]

Posted on Dec 16, 2024 05:37 PM

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1 reply

Dec 17, 2024 06:32 AM in response to ellokelso

Presumably you had your iPad repaired by a third-party. You will need to seek assistance from whoever attempted to repair it.


If repaired by anyone other than Apple or an Apple Authorised Service Provider (AASP), you will have forfeited all support from Apple. Apple will decline to fix an failed repairs that have been performed outside of its AASP network.


Apple won't change a broken screen. For practical purposes, in lieu of repairing and returning your own iPad, Apple usually exchange an iPad for a renewed/refurbished iPad of the same model and specification. The cost of the exchange is the same as would otherwise be charged for repair. 

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iPad 9th Generation having no Audio at all

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