Unauthorized Monopoly game charges from Apple

you guys keep taking money from my visa debit for monopoly game and I am really getting tired of it my child did like 6 purchases without my knowledge and there was no money in my account and now you guys keep taking money almost every week and that is my Christmas money! I am a single mother on a fox income ! I cannot afford those charges


[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Dec 16, 2024 07:56 AM

Reply
1 reply

Dec 16, 2024 08:09 AM in response to Caroleleb1986

You have authorized your child to make purchases when either giving them the Passcode to your device or using a Family Plan that authorizes them to make purchases to your card. Apple does provide many methods to prevent a child from making purchase if that is what you want to do, but they must be used by you.

  • Request Password for Purchases

Require a password for purchases in the App Store and other Apple services - Apple Support

  • Prevent in-app purchases

Use Screen Time to turn off in-app purchases on your iPhone or iPad - Apple Support

  • Ask to Buy - Approve what kids buy with Ask to Buy - Apple Support
  • You can even remove the App Store, so no apps can be downloaded by going to Settings > Screen Time > Content & Privacy Restrictions > iTunes & App Store Purchases > Installing Apps. Change that to Don't Allow and no apps are able to be downloaded.


If the child signed up for a subscription, then you can cancel the subscription by going here:

If you want to cancel a subscription from Apple - Apple Support

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Unauthorized Monopoly game charges from Apple

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