How to remove Category icons in iOS 18.2 Mail?

With 18.2 introduction of category inboxes in apple mail, even when selecting list view (top three dots in mail app) to return it to the old format, you still have the annoying new icons representing the categories in front of each email. I'm selecting 'list view' because I don't want to use 'categories' at all. Can the icons be removed from list view so that I can just see a normal/clean email inbox?



[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Dec 16, 2024 4:55 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Dec 17, 2024 10:57 PM

  1. Open the Settingsapp.
  2. Scroll to the bottom and select Apps
  3. Choose Mail.
  4. Under “Message List,” turn off Show Contact Photos.


212 replies
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Jan 9, 2025 7:42 AM in response to _leefy

Turned off "show contact photos", which worked, and now I obviously see no icons which unexpectedly became an issue for me. I liked icons! But keep it small please. Ended up installing Gmail on my phone and it's been a better solution for now. Goodbye Apple Mail, I'm kinda shocked that Apple rolled this out.

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Jan 11, 2025 5:30 PM in response to stephie loves turtles

Exactly. I’m so sick of Apple controlling my phone. Like you I don’t want any “categories” and having to work out which category Apple have decided my mail should go in. Agree why can’t I keep my personal icons for my main contacts and just remove these dumb symbols. Does anyone actually find them helpful?!

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Jan 15, 2025 11:06 AM in response to EJH04

EJH04 wrote:

Hate category inboxes on Apple Mail! How to get rid of it permanently or do I have find another mail service?

You don't have to choose a different email provider, just a different email app. I've never liked the Apple Mail app. I've been using Spark by Readdle for years. I suspect it wouldn't be the one for you, though, as you don't like categories. But there are lots out there. Lots of people like Outlook.

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Jan 26, 2025 2:25 PM in response to MrIVXX

At the risk of getting threatened again by the powers-that-be for doing nothing more than telling it like it is, unfortunately it’s pretty clear they don’t care. If they did, a good deal of what they broke or otherwise ruined in 18.x & that millions of people have complained about wouldn’t have happened they’d have been reverted, but until that attitude changes expect more of the same.

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Feb 7, 2025 9:54 AM in response to Vasluc

Thank you, Rose, for the simple method to turn off icons. Count me in the dozens (thousands?) of Apple customers who do not want these icons. I wish Apple understood that one of the reasons we use Apple Mail is because we liked the clean, uncluttered look.

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Feb 8, 2025 1:55 PM in response to _leefy

On 25 December 2024, Mark_007 showed how to remove those annoying icon that suddenly appeared by every email post update. Unlike other suggestions Mark's works! I thought updates were to fix bugs. Clearly Apple have nothing better to do. Thank you Mark_007 for the best Christmas present ever.

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Feb 8, 2025 2:20 PM in response to Debar57

Apparently they don’t do any Beta testing anymore. I was in an Apple Store a couple years ago asking about a bug introduced in a new update. The employee told me that Apple doesn’t do much testing before updates are sent out. The new strategy is to let the users/us do the testing and find the bugs. Sadly Apple isn’t the company it used to be.

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Feb 9, 2025 4:24 PM in response to 2tattered

2tattered wrote:

99% don’t read release notes….where do you fit in here?


I’m the 1%, I guess. It did take about 3 minutes, but that’s how I knew about new features in Mail, Photos, Control Center, and many other features, and how to how to configure the apps to work the way I wanted them to.

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Feb 10, 2025 7:27 AM in response to Lawrence Finch

I was commenting on a post where the writer wondered if any beta testing was being done. I’m very happy to hear that what the Apple employee told me is nonsense!! Thank you for setting the record straight. 


Back to the matter at hand… I also see no point in the annoying icons in the list view and less of a reason for the icons to be in the individual emails. And maybe in the small print somewhere it says that Apple has the right to dig around in my email, but I’m feeling like my privacy has been violated since an AI agent/program had to dig around in my emails in order to decide what stupid icon to attach to each email. 

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Feb 10, 2025 8:37 AM in response to csrosenblum

csrosenblum wrote:

Is there anyway I can get those little icons out of my mail? I don’t mean just going over to “list” which continues to clutter eye space. If not, on your next OS upgrade, please provide an option to permit the user to have the choice of quiet & EMPTY SPACE !

The answer is in the Top Ranking Reply at the top of this page that you somehow missed, that has gotten over 400 upvotes.

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Feb 10, 2025 8:40 AM in response to jeanne-sf

jeanne-sf wrote:

No way this was beta tested. It is irritating as ****.

Beta testing looks for bugs. The changes to Mail add NEW FEATURES. If you don’t want to use those new features just turn them off, as explained dozens of times in the thread that you just posted to.


Have you filed the same complaints with gmail, which has had these features for several years? But with gmail you can’t turn them off.

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Feb 10, 2025 8:44 AM in response to KTB26July24

KTB26July24 wrote:

Thank you - it’s SO irritating when Apple dictate preferences.

Apple hasn’t dictated anything. Apple added new features, and if you don’t like them then turn them off.


They frequently default to turning on new features initially, because unless you are the 1% who read the update notes you would never know they were there.

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How to remove Category icons in iOS 18.2 Mail?

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