Face ID not working on iPhone with Stolen Device Mode activated

My Face ID it’s not working neither recognizing my face. I don’t know why. And I accidentally turned on the stolen device mode. So I can’t change it.


[Re-Titled By Moderator]



iPhone 12, iOS 18

Posted on Dec 13, 2024 08:59 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 15, 2024 02:08 AM

You will have to reset your iPhone to factory settings if you can’t use Face ID.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Face ID not working on iPhone with Stolen Device Mode activated

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.