Image Playground displays "unable to use that description" for every entry?

I have the same problem on both M1 and M4 pro Mac Minis.

Image playground, genmoji and all the other Apple Intelligence features are working fine on my iPhone 16 Pro Max, iPad Pro M1 and MacBook Pro M1. Why they aren't on your device(s), we can't diagnose for you as this is a user to user only forum.

I'd recommend contacting Apple Support for direct assistance. If you're in the US, you can call Apple at: 800-MY-APPLE. You can visit an Apple Store. You can use the support button at the bottom of this page.

Did you check settings to see what its status is?

If it’s still downloading the models, follow the instructions making sure you are on Wi-Fi, and plugged into power so that you can complete it’s set up.

I have the same issue on my M4 Mac Mini, tried for the last couple of days, still No Joy.

USA

yes I downloaded Apple Intellegence

yes I updated my phone to 18.2.1

I have an iPhone 16 pro

nothing works. I tried a picture. I tried the suggestions. I did simple description and even a detailed description

I had the same issue, I closed this app after a while opened it again. It worked. I guess it’s unstable, not user’s problem.

Why does someone need to be wearing the party hat? It is possible that someone wants to create images of objects and not people.

I have this problem as well, Apple Intelligence was turned on on my M2 Mac mini, but image playground was not returning anything. I looked at the image of the settings for Apple Intelligence and noticed that the examples here had items under the Apple Intelligence category and mine had none. So I used the customer service magic trick. I turned it off and turned it on again. It seems to have loaded something ...

but there is still no description under "Apple Intelligence" now. I wonder if it is loading something in the background and I just can't see it. I'll try again later.

One difference is that it does look like it is synched with my phone as I see a couple of images I generated on my phone in the app on my mac now. Still very strange, but if most people see Apple Intelligence details in settings , the lack of these items is probably part of the problem.

no help whatsoever - useless program - use adobe firefly, photoshop or illustrator

Kurt Tappe1 wrote:

Your questions are irrelevant. Nobody could attempt to use AI and get the error OP reported unless they were in an area of the world AI is permitted. Nobody could get the error unless they successfully downloaded the app. Nobody could get the error unless they were on 18.2. Nobody could get the error unless their model of iPhone supported AI.

They are NOT irrelevant. The person I responded to said they had Image Playground, but now they don't AND they went to the App Store to look for it, but it wasn't there. My questions were perfectly appropriate for this user. Maybe check who a response was geared towards, before you come out guns blazing.

Reassign the photo library, as Spant Monkey explained in the first page of this discussion. The reply system here is broken, does not assign the thread to the previous conversation, but to the end of the page. Hope it helps.

It looks like the photo library is indeed the key. I have mine on an external drive because it was taking up a lot of space on the boot drive. It kind of came disconnected but when I reconnected the library and selected it as the system library, then rebooted, playgrounds was able to render something from the built in prompts. It's an interesting dependency.

Ranstein88310 wrote:

Fortunately, Image Playground is working for me. This one, "Isn't it amazing how time flies when you're having fun" I created on my new iPhone 16 ProMax. The second one, "Isn't it amazing how fun flies when you're doing time" I created on my MacMini M4.

I really like that! I've only played with it on my phone. I'll have to try it out on my Mac.

Hello, RickyBallgame!

I had the same problem with the front facing camera pictures, but when I tried with rear facing camera, it seemed to work.

That’s very odd. You should definitely submit a bug report on the iPhone feedback page.

I hope this gets fixed soon!

UnformedNumber wrote:

Can you make this a reply to my post so I get proper credit? ;-)

1. People replying to your post doesn't give you any sort of credit. Only people upvoting your post does.
2. Asking for points is prohibited in this forum.
3. Spant Monkey, the person to whom VernNYC was replying, gave the same answer first.