Stuck on the "Active your Apple Account" page

Dear Apple Support Team,

I have successfully set up my Apple account, but I keep encountering the "Activate your Apple Account" page whenever I try to proceed on Apple Podcasts Connect. I have followed all the recommended steps outlined in the FAQ and other support articles, but the issue persists.

Could you please assist me in resolving this issue so I can access my account? Let me know if you need any additional information or documentation to assist with troubleshooting.

Thank you for your time and support.

Carolina, Good Joo Joo

Mac Pro (2023)

Posted on Dec 12, 2024 11:34 AM

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Dec 12, 2024 01:46 PM in response to GoodJooJoo

Logging into Podcasts Connect to submit a new podcast has been a problem for many people: indeed almost every post from people who are creating podcasts is about this rather than issue with their own podcast. As it's internal to Apple I can only offer the following standard advice, which may or may not help; there really isn't anything else I can suggest.


To start with, you do have to have an Apple ID and an Apple Music or iTunes (on windows) account.


It's become apparent that you cannot log into Podcasts Connect with a Developer ID - see below. You must have a payment method registered in Apple Music/iTunes: make sure your computer is authorised to play purchases (Apple Music or iTunes menu Account>Authorisations>Authorise this Computer). Then try logging in at Sign In - Apple. One poster found that going into 'private browsing' worked.


For help with the process of creating a podcasting account please see Create Apple Podcasts Connect account - Apple Podcasts for Creators

If this fails I would suggest reporting it Podcasts Support: Sign In - Apple , though if you haven't been able to complete the submission you may not be able to access them: in which case the next step is to contact Apple Support: Support


Don't present this as a podcasting problem - they don't handle those and will refer you to Podcasts Support. Present the problem as being the inability to access Podcasts Support. It's also been suggested that getting them to look at your Apple ID may clear matters.


You may also find Robert Walch's post here useful: can't add my podcast to podcast connect -… - Apple Community


As to Developer IDs, Brian Ogilvie has discovered the hard way that you cannot use a Developer ID to sign into Podcasts Connect, and details the steps needed to create a new ID in this useful post.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Stuck on the "Active your Apple Account" page

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