Bluetooth disconnects and calls are dropping on my iPhone 16

Iphone16 one week old! Bluetooth doesn’t work and calls cutting out. Apple get this fixed please, so many people complaining. It’s not the standard I would have expected of Apple


[Re-Titled By Moderator]

iPhone 16, iOS 18

Posted on Dec 10, 2024 12:24 AM

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Question marked as Top-ranking reply

Posted on Dec 26, 2024 07:39 AM

It seems your iPhone is experiencing call connectivity problems, causing calls to abruptly end with "Call Back" or "Cancel" options on the screen, refer to the pics below. This happens when a call is failed which you forgot to mention in your post.




If you are experiencing intermittent silence or drop or the call itself is disconnected during voice calls on your iPhone, there are a few things you can try to fix the issue:


  1. Poor signal strength can cause dropouts or silence during a call. Try moving to an area with better reception or switching to a different network if possible.
  2. Restart your iPhone --> Restart your iPhone, iPad, or iPod touch - Apple Support
  3. Force Restart your iPhone --> Force restart iPhone - Apple Support)
  4. This may help too. General Troubleshooting iPhone Issues: St… - Apple Community
  5. Check if your audio is not connected to external Bluetooth speakers.
  6. Few other reasons why your device keeps Muting / Dropping / Disconnecting Calls or encountering Call Failed.
    1. Your device's cellular signal Is weak.
    2. It's Raining (Cats & Dogs) in your area or in the area where your device is hooked.
    3. The Cell Tower is Overloaded / Heavy Traffic (Telecommunication)
    4. You've misunderstood your signal strength
    5. You are moving and the signal weakens while changing from one tower to another
  7. Other culprits may include the following:
    1. Bad Weather: Precipitation can leak into phone cable lines and cause disruptions. Lightening, even at a distance, can disrupt the connection.
    2. Wireless interference: Power lines, radio, or television. transmitters, transformers, and other electronic devices may cause noise on the phone line. --> Resolve Wi-Fi and Bluetooth issues caused by wireless ...
    3. DSL services: The high-frequency signals coming from DSL (digital subscriber line) devices sharing the phone line can create problems for other technology connected to the line.
  8. Try to turn on Airplane mode, wait for 10-15 secs, and turn off aeroplane mode.
  9. Check the health of your device's Battery. Change if below 80%
  10. Take the SIM out and Put it back again, Change your SIM, if it is damaged
  11. Time to contact your Carrier / Change if required


4 replies
Question marked as Top-ranking reply

Dec 26, 2024 07:39 AM in response to Hoki

It seems your iPhone is experiencing call connectivity problems, causing calls to abruptly end with "Call Back" or "Cancel" options on the screen, refer to the pics below. This happens when a call is failed which you forgot to mention in your post.




If you are experiencing intermittent silence or drop or the call itself is disconnected during voice calls on your iPhone, there are a few things you can try to fix the issue:


  1. Poor signal strength can cause dropouts or silence during a call. Try moving to an area with better reception or switching to a different network if possible.
  2. Restart your iPhone --> Restart your iPhone, iPad, or iPod touch - Apple Support
  3. Force Restart your iPhone --> Force restart iPhone - Apple Support)
  4. This may help too. General Troubleshooting iPhone Issues: St… - Apple Community
  5. Check if your audio is not connected to external Bluetooth speakers.
  6. Few other reasons why your device keeps Muting / Dropping / Disconnecting Calls or encountering Call Failed.
    1. Your device's cellular signal Is weak.
    2. It's Raining (Cats & Dogs) in your area or in the area where your device is hooked.
    3. The Cell Tower is Overloaded / Heavy Traffic (Telecommunication)
    4. You've misunderstood your signal strength
    5. You are moving and the signal weakens while changing from one tower to another
  7. Other culprits may include the following:
    1. Bad Weather: Precipitation can leak into phone cable lines and cause disruptions. Lightening, even at a distance, can disrupt the connection.
    2. Wireless interference: Power lines, radio, or television. transmitters, transformers, and other electronic devices may cause noise on the phone line. --> Resolve Wi-Fi and Bluetooth issues caused by wireless ...
    3. DSL services: The high-frequency signals coming from DSL (digital subscriber line) devices sharing the phone line can create problems for other technology connected to the line.
  8. Try to turn on Airplane mode, wait for 10-15 secs, and turn off aeroplane mode.
  9. Check the health of your device's Battery. Change if below 80%
  10. Take the SIM out and Put it back again, Change your SIM, if it is damaged
  11. Time to contact your Carrier / Change if required


Dec 26, 2024 07:39 AM in response to Hoki

Bluetooth interference can potentially cause connectivity issues due to the disruption of the wireless communication between devices. Bluetooth operates in the 2.4 GHz frequency range, which is also used by various other devices such as Wi-Fi routers, microwaves, cordless phones, and even some baby monitors. When multiple devices are operating nearby and using the same frequency band, interference can occur.



Mar 6, 2025 11:15 AM in response to Hoki

My iPhone 16 is dropping calls like crazy. I have been to the highest level of support with Apple and Verizon. There are times where I can talk for a half hour no problems, then they can’t hear me all of a sudden…drop. Happens with numerous people in all different parts of the house. My husband has the same phone and it doesn’t happen to him. I do talk on a Bluetooth or speaker. He doesn’t use Bluetooth but he does on speaker. Although my calls have been dropped on speaker, Bluetooth and the phone. We have replaced the eSIM numerous times, reprovisioned my number, replaced the phone, and reinstalled the IOS and used without apps…all with no avail. I cannot find a common denominator. Any suggestions?

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Bluetooth disconnects and calls are dropping on my iPhone 16

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