Problem playing on Apple Music in Window 11

I'm signed in to my iTunes and Apple Music apps on Windows 11. My computer is authorized from everywhere.


When I select a song in my playlist or in another artist's profile, whether it's Apple Music or iTunes, and press play to listen to it, the song doesn't start. For example, when I press play to start a track in a playlist I made, it scrolls through all the tracks in the queue one by one and returns to the beginning when it finishes scanning the playlist without playing it completely. What is the reason for this? All updates are installed. All devices are authorized. I can listen to all the songs in the same list on my iPhone connected to the same Wi-Fi network, but I can't do this on the PC. Can anyone help?


[Re-Titled By Moderator]

Windows, Windows 11 (26100)

Posted on Dec 7, 2024 11:29 AM

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Question marked as Top-ranking reply

Posted on Dec 11, 2024 02:50 PM

I've had the same problem since November.

4 replies

Dec 23, 2024 09:35 AM in response to vredgrave

HERE IS THE SOLUTION


I found this on Reddit and later on Apple from user ‘Apple_Andy’ This solved my problem.


The ProgramData folder is hidden. So you need to show it.


STEP 1 : Enable showing hidden folders.


STEP 2 : Delete all files and folders in C:\ProgramData\Apple Computer\iTunes


STEP 3 : Switch Apple Music off and on again


After that, the problem is solved for me.


Let me know if your problem has been resolved.


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Problem playing on Apple Music in Window 11

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