iPhones/iPads unable to connect to ClearPass Captive portals - Issue affecting only Meraki APs with FortiGates
Hi Team,
Looking for an answer, if it's just us or a widespread issue.
Since Sept, our clients Apple devices can't load a Captive Portal on Apple devices. Client wants the CNA to pop up and I can't get it to happen!
Android and Windows devices all work correctly with their respective popups, but CNA will not work.
No changes done on our side and after multiple tshoots and getting vendors to take multiple PCAPs found, Apple devices are not initiating a HTTP GET request as per Meraki >> https://documentation.meraki.com/MR/MR_Splash_Page/Splash_Page_Traffic_Flow_and_Troubleshooting
The work around is to force a HTTP GET request by manually going into the browser and initiate a http site (we tried 1.1.1.1, also tried other public HTTP sites and it works) and that redirects to our Captive Portal page.
