Eizo display flickering

Question

Level 1

4 points

Eizo display flickering

I'm now desperate to find a solution to this problem. I cannot believe there is no solution.

I use a new Mac mini m4 with an Eizo display CS2400S-LE and sometimes it start to flicker. apparently it appears with no exact reason. I tried to update the firmware of the display, I changed cable using a shorter one, I tried with usb-c and Hdmi cables, I tried 60Hz, 30Hz and all in between with a specific app and changing the administrator setup from the display settings, nothing changed. the flicker remains...

Can someone help? perhaps someone had the same problem and found solution?

thanks in advance.

Mac mini, macOS 15.1

Posted on Dec 2, 2024 02:59 AM

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Answer 1

Dec 2, 2024 05:21 AM in response to Gabri_brtl

Are you using HDMI certified cables? They will have the official HDMI logo printed or embossed on the cable or would have had the official certification seal on the package they came in.

If the cables are not certified, there is no guarantee that they meet HDMI specifications and performance can be questionable when used with any device.

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Answer 2

den.thed

Level 10

88,960 points

Dec 2, 2024 07:35 AM in response to Gabri_brtl

Looks like the Eizo CS2400S-LE display has both HDMI and DisplayPort for inputs.

At this point, it is impossible for us to determine if the problem is with the Display or the HDMI connection.

If a short high speed certified HDMI cable is not working...?

for example: > https://www.amazon.com/dp/B0CQP27WZ2/ref=sspa_dk_detail_1?

Then I would test a short high speed USB-C to DisplayPort cable next.

for example: > https://www.amazon.com/dp/B0B97GVTN4/ref=sspa_dk_detail_4?

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Answer 3

Gabri_brtl Author

Level 1

4 points

Dec 3, 2024 04:16 AM in response to Gabri_brtl

I think the problem is the Mac mini. I used to work with an older iMac (2019) as an external display and it always worked. The display is quite new, less than a year, and I was using usb-c with the older Mac. so, My idea is that there is a problem with the Mac mini

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Answer 4

Gabri_brtl Author

Level 1

4 points

Dec 2, 2024 06:54 AM in response to woodmeister50

Yes it an hdmi certified cable.

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Answer 5

den.thed

Level 10

88,960 points

Dec 3, 2024 07:50 AM in response to Gabri_brtl

To make Apple aware of this, you will need to contact Apple Support.

Official Apple Support

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Answer 6

hcsitas

Level 6

13,958 points

Dec 3, 2024 08:03 AM in response to Gabri_brtl

Schedule Apple in-store repair - they'll either find a problem with the mini or eliminate it. You can also return if within the return window. All the best!

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