Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

gabi_theme9 Author

Level 1

4 points

Why does the call drop every time I Face-time someone, but lets me text them?

The call drops every time I try to FaceTime someone. It allows me to text them and send pictures but not call. If someone is ringing me or if I ring them, it drops as soon as one of us answers.

My phone also isn’t recording my voice when I film videos, so it could be an audio issue. Though I can hear videos and music perfectly fine, no one can hear me. When I try to film a video with me talking, the audio symbol is grey with a line going through it.