My MacBook Pro is freezing with a blue screen

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4 points

My MacBook Pro is freezing with a blue screen

Hi,

My Mac is freezing with a blue screen sometimes when I am using it (can happen 3/4 times a week or less) so I need to restart it to use it again (occasionally blue screen appears again...). It's been 3 weeks it has started to do so.

It is really, really annoying when it is happening when I am working because I can loose all my progression if I am not saving every 5 min...

I already followed the instructions given by Apple and even reboot it from 0 but it is still happening so I do not know what to do, seems to be hardware looking at other forums but not I hope it is not this ^^'

So if someone can explain to me what's happening and what can I do it would be great please.

Thanks.

[Re-Titled By Moderator]

MacBook Pro 16″

Posted on Nov 22, 2024 9:35 PM

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Answer 1

Nov 23, 2024 2:23 PM in response to PepeStevo

Consider downloading and running this little "discovery" utility, Etrecheck. It changes NOTHING. Etrecheck was developed by senior contributor here, and uses system calls to collect often-needed information.

it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed. Because less can be learned when your Mac is running great, best time to run is when your problems are actually occurring, if possible.

if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the System ClipBoard, then Pasted into an ‘Additional Text’ window in a reply on the forums.

Use Etrecheck Pro for free:

http://Etrecheck.com

then start a reply on the forums and use the Additional text icon to open a text window and PASTE:

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