SOLUTION OF PRBLM

Veuillez noter qu'il s'agit d'une communauté où vous serez le plus susceptible d'obtenir une réponse si vous publiez en anglais. Il y a une communauté francophone où vous serez plus susceptible d'obtenir une réponse et ce sera en français.

Communautés d’assistance Apple officielles - Communauté d’assistance Apple officielle

Somebody is trying to sign into your account. Apple is sending a verification code to your trusted device and/or telephone number but the code is not being entered where requested. The person keeps on trying and after a while Apple stops sending codes and you see that message.

If you are not receiving your codes make sure you are using your trusted device. If it is somebody else doing this, change your password.

This is from the section "About trusted phone numbers and trusted devices" in the article: Two-factor authentication for Apple Account - Apple Support :

To see, add, or change your trusted phone numbers use one of these methods:

● On your iPhone, iPad, or iPod touch: Go to Settings > your name > Password & Security. Next to Trusted Phone Number, tap Edit.

● On a Mac computer choose Apple menu  > System Settings (or System Preferences), then click your name (or Apple ID). Click Password & Security, then add or remove a trusted phone number.

● Using a web browser: Go to the Account Security section of https://account.apple.com .

Similar information for the iPhone can be found here --> Use two-factor authentication for your Apple Account on iPhone - Apple Support

If you had set up an Account Recovery Contact ( Set up an account recovery contact - Apple Support ) you can also get a code that way.

If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple Account password - Apple Support

You may also wish to read the articles 'Two-factor authentication for Apple ID' ( Two-factor authentication for Apple Account - Apple Support ) and 'Get a verification code and sign in with two-factor authentication' ( Get a verification code and sign in with two-factor authentication - Apple Support ). Various sections contain information that is useful in understanding about the trusted devices (an iPhone, iPad, or Mac that Apple knows is yours) system, and how to get a verification code on a trusted device or at a telephone number.

Apple Recommended (an older forum system whereby Apple officially designated a reply as likely containing a solution) reply by ASC contributor Eric Root:

Too Many Codes Sent - Apple Community -- "Normally, the wait time is 8 hours after the last notification."

and:

unable to get verification code for apple ID.

unable to get verification code for apple… - Apple Community