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I was charged with something I didn’t buy and the purchase is pending but now I have to pay apple and I don’t quite know how to do that without Apple Pay so I just want to pay this so I can update my apps again and buy free ones
[Re-Titled by Moderator]
iPhone SE, iOS 18
Read the links below about various ways to pay for items in the iTunes and App Stores.
- Add a payment method to your account. See this article about payment methods that you can use with your Apple Account --> Payment methods that you can use with your Apple Account - Apple Support then see this article about how to add a payment method to your Apple Account --> Add a payment method to your Apple Account - Apple Support
- Add money to your Apple Account balance - "Use a payment method, such as a credit or debit card, to add funds to your Apple ID balance." This takes the previous payment method one step farther by optionally using it to irreversibly add funds to an Apple ID account balance instead of having the card charged each time.
Click here --> Add money to your Apple Account balance - Apple Support
If no option is shown to "Add Money to Account" using this method (you only see using gift cards) then it may not be available in your country. Use a gift card instead.
- This article outlines how to redeem an Apple Gift Card or App Store & iTunes gift card --> How to redeem your Apple Gift Card or App Store & iTunes gift card - Apple Support
If an app or feature on your device is not working or is restricted, it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution. See how to use Screen Time on an iPhone, iPad, or iPod touch by clicking here --> Use Screen Time on your iPhone or iPad - Apple Support
If you are a member of Family Sharing but not the Organizer, read these about why you cannot add a payment method:
How to share apps and purchases with your family - Apple Support and How apps, content, and subscriptions from Apple are billed - Apple Support
Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this in the EU from a third party, see: About purchases not billed through the App Store or the App Store’s In-App Purchase system - Apple Support instead.
1. Sign in to https://reportaproblem.apple.com
2. Tap or click "I'd like to," then choose "Request a refund."
3. Choose the reason why you want a refund, then choose Next.
4. Choose the app, subscription, or other item, then choose Submit.
If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> If you want to cancel a subscription from Apple - Apple Support
Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support
Unauthorized charge on Apple purchases
