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Card terminals in stores not picking up my Apple pay

My apple pay has always worked fine since the technology came out. All of the sudden when I initiate it at a store, the prompt “hold near reader” pops up at the register, but then nothing happens. Has happened at multiple stores. Is there a way to fix this?

iPhone 13

Posted on Nov 21, 2024 7:01 PM

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1 reply

Nov 21, 2024 7:21 PM in response to Dannyterlizzi

You can schedule an appointment with Apple and they can run diagnostics on the NFC chip to determine if it is a hardware problem.

Genius Bar Reservation and Apple Support Options - Apple


It is either going to be a problem with your device or the terminals that you have tried. Each terminal has a different location where the phone needs to be held before it is recognized, but I expect you know that since you have been doing it for a very long time.

Card terminals in stores not picking up my Apple pay

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