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Can't use my Touch Bar to control Apple Music and to turn on Siri on MacBook Pro

Hi. From today my Touch Bar started freezing and it doesn't work. I have there only the main functions before I log in. I can't use my Touch Bar to control Apple Music and to turn on Siri.


[Re-Titled by Moderator]

MacBook Pro 13″, macOS 15.1

Posted on Nov 21, 2024 10:24 AM

Reply
3 replies

Nov 21, 2024 10:32 AM in response to FBukovina

FBukovina wrote:

Hi. From today my Touch Bar started freezing and it doesn't work. I have there only the main functions before I log in. I can't use my Touch Bar to control Apple Music and to turn on Siri.

[Re-Titled by Moderator]

MacBook Pro 13″, macOS 15.1


On an Intel Mac—


Try resetting the System Management Controller Reset the SMC of your Mac - Apple Support


Try resetting NVRAM/PRAM Reset NVRAM on your Mac - Apple Support



ref: Customize the Touch Bar on Mac





Nov 21, 2024 11:04 AM in response to FBukovina

FBukovina wrote:

Thanks.

It didn’t solve it :(.



—You can try a SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies


— You can reinstall the macOS on top of your existing mcOS

 How to reinstall macOS - Apple Support


—You can try revive or restore

How to revive or restore Mac firmware - Apple Support



In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment


Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Call Customer Support  (800) MYAPPLE (800–692–7753)


or on line  https://getsupport.apple.com/


or call  AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support 



Can't use my Touch Bar to control Apple Music and to turn on Siri on MacBook Pro

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