I have an ESIM with Bmobile in Trinidad 🇹🇹 and my number is not working with IMessage & FaceTime. In sign in and security under my phone number says “unavailable for iMessage and FaceTime.” How can this be fixed? I’ve tried all troubleshooting steps.
yea same here, it seems to be a problem on bmobile’s end tho. i recommend giving them a call (868-824-8788) and tell the CSR to raise a ticket, therefore forwarding the concern to their technical department, the more reports they get, the quicker they’ll resolve this
because no matter what you do (factory reset etc) the issue will simply not be fixed (it got so bad that my number doesn’t even show up in settings > phone > my number where it remains blank)
yea same here, it seems to be a problem on bmobile’s end tho. i recommend giving them a call (868-824-8788) and tell the CSR to raise a ticket, therefore forwarding the concern to their technical department, the more reports they get, the quicker they’ll resolve this
because no matter what you do (factory reset etc) the issue will simply not be fixed (it got so bad that my number doesn’t even show up in settings > phone > my number where it remains blank)
there’s no fix for this issue unfortunately, seems like bmobile has to fix the issue on the backend. i’ve called them and the agent just noted everything i said, so now we await feedback. However i agree with the above post, it’s best to give them a call to report it as they’re the only 1’s to resolve it
I recently traveled outside of Trinidad, and upon return, could not get my iMessage / FaceTime reactivated with my local phone number. It has been over 2 weeks, and i'm still unable to regain access with my phone number, I've had to use my email address to use iMessage/FaceTime.
Numerous calls to bmobile/TSTT have gone from them being unaware of the issue, to saying that the issue is affecting both carriers in Trinidad (Digicel as well, which is not true). Last conversation today Dec 24, they acknowledged there is a widespread issue affecting bmobile, but that it is an Apple issue.
I've had several calls to Apple as well, which have done checks, and stated that there are no issues on their end, and it must be a carrier issue.
I think someone from Apple needs to reach out to the carrier (bmobile) to investigate the issue and work toward a resolution.
This also isn't the first time this has happened (there was a similar widespread issue in 2023).
Apple needs to revise the convoluted activation process for iMessage/ Facetime. I've never had an issue with Whatsapp activations.
I have created a ticket with bmobile for the issue.
Yea, it’s annoying. Can only use my email for FaceTime and iMessage. Anyone got on to Bmobile with a fix?
I’ll call and provide a feedback.
IMessage/Facetime not working with bmobile number Trinidad 🇹🇹
