Text messages splitting into multiple conversations
When texting from my iPad or iPhone to recipients using an Android device, my replies will appear twice, and the list of message threads shows 2 separate conversations. This happens both with one on one conversations or with group conversations where at least 1 group member is using Android. With groups, my replies start a separate 1 on 1 thread, even though it is sent to the group. I am attaching a screenshot with 2 scenarios as examples.
Scenario 1 (pink dots): I received a message sent to a group from someone using an iPhone. I replied, asking a question. The original sender replied. So far, only 1 conversation thread (4th pink dot down in screen shot). Then an android user replied to the group at about the same time I was replying with a follow-up question. From that point, the iPad created this as a separate conversation. I sent a follow-up question to original sender; it showed in the conversation twice, once in a green bubble and the duplicate in a gray bubble. The reply apparently went to original sender individually and also to another other iPhone user individually and created a third separate conversation thread (this thread is where all subsequent texts from the Android user show up). Then a third iPhone user gave a reaction to my final (duplicated) message (explaining the issue because it was confusing the other iPhone users), which created yet a 4th conversation thread with only my name on it (not the sender’s name, not the reactor’s name, just mine, as if I sent it to myself). So to see all the messages, I have to open 4 different threads. The screen shot shows how my final reply shows up twice.
To make this even more irritating, this 4th thread—the one with only my name—includes past messages from multiple unrelated conversations with different Android users where this problem manifested.
Scenario 2 (yellow dots): An Android user texted me a message and a photo. I replied. My reply duplicated, first in green bubble, then in gray bubble. Her reply to me was then put in a separate conversation.
This is irritating when I’m at home with time to flip through these multiple threads. When I’m on my way to meet someone, for example, it’s disruptive, because piecing things together is complicated and incompatible with safe driving.
Again, this happens only when at least 1 person is using an Android device (so SMS messages), never with iMessage.
I’ve seen some past reports on the duplicate message problem with Android, but none with an actual solution.
iPhone 8, iOS 16