Apple Music does not recognize my account when I try to connect to Google Home

I have an Apple Music account as part of Apple One. I have used it with Google Home speakers for years wihtout any issues, until last night. When I tried to play music, it kept erroring out, and after I restarted one of the speakers, it told me that my Apple Music account needed to be connected. I opened the Google Home app and sure enough, the Apple Music account was no longer connected in the music services list. The problem is, every time I try to connect it, after handing me off to the Apple service and successfully identifying me, I get the message, “Cannot Link Apple Music. Connecting Apple Music with Google requires a subscription.” As I mentioned before, I have a subsccription, and AFAICT it’s active and working properly. This appears to be an issue with the Music app, not Google Home.




Posted on Nov 15, 2024 07:22 AM

Reply

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Music does not recognize my account when I try to connect to Google Home

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.