Unable to use Logitech peripherals to set up M4 Mac Mini

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Level 1

4 points

Unable to use Logitech peripherals to set up M4 Mac Mini

I purchased the m4 Mac Mini today and when i went to set up my new Mac I was not able to use my logitech MX Master mechanical keyboard and MX Master mouse. Both are compatible with MacOS but due to the inability to use the Logitech Unifying receiver and even using USB-C cables, including one from Apple my Mac did not see them creating a situation where i could not set up my Mac. I contacted Apple Support and they could not help solve this problem. They suggested using someone else's Apple keyboard and mouse to set it up. I decided to purchase a Magic keyboard and Magic mouse. Once I did this and connected them I was able to complete the set up. I like the way these devices interact with my mac but i did not plan on spending an additional $300 for them.

Is there another option I could have used?

Mac mini, macOS 15.2

Posted on Nov 10, 2024 05:28 PM

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Answer 1

Top-ranking reply

D.I. Johnson

Level 7

30,977 points

Nov 10, 2024 06:16 PM in response to agtindale

Yes. You could have used an inexpensive ($20-30) USB keyboard and mouse set. You could even have borrowed one from a PC.

In fact, it wouldn’t be a bad idea to buy a set to keep handy for those times when a Bluetooth keyboard and mouse won’t work for troubleshooting. Most experienced users will keep a set handy.

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Answer 2

Nov 10, 2024 07:03 PM in response to agtindale

Sorry, my friend. I should also have included that you would also need USB-A to USB-C plug adapters to use those common USB devices with your mini. Those adapters run about $10 each and can be purchase just about anywhere that sells tech.

They look like this:

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Answer 3

agtindale Author

Level 1

4 points

Nov 11, 2024 01:46 AM in response to D.I. Johnson

I have those adapters. I had my Logitech MX keyboard and mouse attached via USB-C and it didn’t recognize those devices. I feel like I already tried that theory.

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Answer 4

chdsl

Level 2

404 points

Nov 11, 2024 05:50 AM in response to agtindale

Did you try all the USB-C ports with those plug adapters, then? My mini is on its way...

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Answer 5

Nov 11, 2024 04:32 AM in response to agtindale

agtindale wrote:

I have those adapters. I had my Logitech MX keyboard and mouse attached via USB-C and it didn’t recognize those devices. I feel like I already tried that theory.

This is why it’s a good idea to keep a plain vanilla USB keyboard and mouse set handy. Some Bluetooth devices may not respond quickly enough when setting up a new Mac or when troubleshooting.

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Answer 6

agtindale Author

Level 1

4 points

Nov 10, 2024 06:44 PM in response to D.I. Johnson

Nothing USB would have worked, at least not USB-A.

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