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AirPod pro2 hearing aid Chirping

My Airpod pro 2 hearing aid is giving a Chirping sound. Worse when watching tv. Only with spoken voices.

I spoke to people online with same

issue. Any suggestion to solve this

problem.

Posted on Nov 7, 2024 6:50 AM

Reply
6 replies

Nov 20, 2024 10:56 PM in response to sherknight

I have spent the last 3 days on the phone with apple support. They had me repeatedly going thru every combination of settings. After all that, there was no solution, only a workaround involving me turning the amplification down so far that it no longer functioned as a hearing aid.


they were unwilling to offer a replacement or a refund. So, my airpods are now relgated to my junk drawer.


As queen Victoria put it “We are not amused.”

Nov 21, 2024 7:52 AM in response to sherknight

I don't have a solution yet, but here's more data from some experimentation I've been doing. The bottom line is that in my case at least the problem MAY be caused by a poor fit. If I get a resolution I'll return to this thread, but for now I'm offering this up in the hope that it may help someone else's investigation of the problem. Here goes....


Rob bought new AirPod Pros in order to use the new hearing aid feature. He fitted the silicone tips using the fit test feature, took the hearing test, and turned on the hearing aid feature. As soon as the hearing aid feature was enabled, random chirping began in both right and left units.  I call it random because it occurs at irregular intervals varying between 2 seconds and 20 seconds, there is no correlation between right and left units, and there does not seem to be any correlation with sound in the environment.  The chirping disappears when the hearing aid feature is turned off, and returns when it is turned on.


THE CHIRPING IS CAUSED BY THE HEARING AID FEATURE.




Rob borrowed Louise’s AirPod Pros, paired it with his phone, inserted it in his ears, applied the hearing test profile from his test, and turned on the hearing aid feature.  The chirping appeared immediately, and disappeared when the hearing aid feature was turned off.



THE CHIRPING IS NOT CAUSED BY THE SPECIFIC AIRPOD PRO UNIT.




When Louise put either AirPod Pro set into her ears and turned on the hearing aid feature using the configuration from Rob’s hearing aid test, she did not hear any chirping.   (She did clearly hear the changed frequency response so we know the hearing aid feature was working.)


When Rob put either AirPod Pros into his ears and turned on the hearing aid feature, Louise could hear the chirping when she put her own head very close to Rob’s - that is, it was loud enough to be heard from outside.


We took pictures of the AirPod Pros inserted into both Rob’s and Louise’s ears.  It is very apparent that the AirPod Pros do not fit into Rob’s ear canal as far as they do in Louise’s.  For instance, the black oval on the top of the unit is partially exposed in Rob’s case, but is wholly within the ear in Louise’s case.  


If Rob presses hard on the units to force them deeper into the ear canal, it SEEMS like the frequency of chirping is reduced, though this is hard to quantify, and in any case as soon as the pressure is released the units shift and the chirping frequency resumes.



THE CHIRPING MAY BE ASSOCIATED WITH THE FIT.

Nov 21, 2024 5:18 PM in response to ramram

That is not very scientific, *** two different people will have different hearing profiles, i.e. on may hear a sound that another may not. For example, my wife can hear the alarm on our fridge door, but I cannot.


i have tested my airpods after first using the. airpod’s “ear tip fit test” to make sure of a proper fit. This is important, as even with the right tip, you may wind up with a bad fit in your ear. I have repeatedly heard the chirping sound after confirming the airpod fit.


The chirp is only heard when the airpods are in “transparency” mode. Adaptive and Noise Cancellation modes do not have the chirp. According to Apple Support, the hearing aid function only works when the airpods are in Transparency mode. Since replacing airpods with this issue doesn’t seem to solve the problem, it seems to be a software issue specifically with the “hearing assistance” function.


I hope they fix this soon.

AirPod pro2 hearing aid Chirping

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