Please Help Writing Tools Unavailable - Certain capabilities are unavailable at this time. Try again later.

Me too!

Macbook Air 15

iphone 15 Pro max

_tallguy_ wrote:

Just for whoever on Apple will read this, whenever my Mac updates, it also goes into recovery mode, so I have no clue if this is related or not, but I am now also experiencing this issue.

No one from Apple is here. This is user to user only forum. You can share your concern with Apple here --> Product Feedback - Apple

On my MacBook Pro M3 Max Writing tools are not even showing up. All other features work but writing tools somehow not. Are you using a corporate Mac?

Same!!! I thought maybe my wifi was blocking it, but VPN and hotspot also had it disabled.

Try this:

Disable Apple Intelligence completely

1. Connect to hotspot or a VPN or a DIFFERENT wifi network that you're sure you aren't getting blocked on as whichever you're currently on or were on when you downloaded last may have blocked the download. (Again, I'd recommend still using hotspot or a free or paid vpn to make absolutely sure you aren't going to get blocked)
2. Re-enable, you should see something along the lines of "Apple Intelligence Downloading"
3. Stay on the network until it's finished and you tested it.
4. Connect to the previous network if you'd like.

EDIT:

The bottom 4 (Summarize, key points, list, table) appear to be enabled without downloading anything extra, so that's weird it's not working for you.

The rest need to be downloaded from the internet.

Same issue, worked for a day with the MacBook Air. Tried all the possible solutions on this thread and no luck. Anyone had luck with new public beta and apple intelligence working in Mac Mail?

Same here. iPhone 16 promax , iOS 18.1, Writing Tools was working fine a couple of days ago but now ceased functioning.

tried everything on here and no change.

I tried it on both Pages and Notes apps and the result is the same as below:

If any of you have grammarly try quitting it completely I was having the same problem for days and quitting grammarly fixed it. They added an AI update and it seems grammarly AI doesnt get along with Apple Intelligence.

Same but on 16 pro max . I have developer access for years . The error on the phone is “ writing tools unavailable for this content” where it had worked before every time.

I did link my ChatGPT developer account as I thought I might get a better ai experience.

my theory is it’s just now that more people have access to apples ai they are having some server problems .

when I first fired up the 18 beta it only gave me the error occasionally. It’s too bad because it’s really been stellar. I can say they have adddee a button it seems since the ai button to the keyboard has came about it’s been not working . Just got the latest beta and sadly the same . It did fix YouTube not working .

I get this message too but for me I believe the problem lies in the fact that I don't have a WiFi connection and for all the features to be downloaded requires a WiFi connection. In settings, I have this message, "Apple Intelligence will download later when this iPad is connected to Wi-Fi. Some Apple Intelligence and Siri features may be unavailable until the download is complete."

I'm kind of a Mac-spert. I'd say that is due to a failed update in some way.

Do you have an intel or M-series based Mac?

Have you applied any third party "tweaks" to your Mac if you're on an M-Series? (E.g, dual booting linux, editing firmware, themes, etc.)

If you're on an M-Series, go to recovery and try changing Secure Boot to the other option and then try an update.

I'm not extremely well-versed on newer Macs, but I know quite a bit about it.

And for a quick test, boot into diagnostics and see if it spits anything out at you.

I know it used to throw a power error at you if you don't have it plugged in, but I no longer get an error if I leave it unplugged, so if you're using diagnostics while not plugged in, ignore the power error.

It did the same thing to me on my iPhone 16 Pro Max until a few days later when I realized I had to connect to Wi-Fi again and wait for the AI update. The AI update is in the artificial intelligence settings, and it will show you waiting for download.

TriVitaRyan wrote:

A.I. Writing Tools is still not fully working on my MacBook Pro 16" M1 Max (work laptop). I've wasted too much time trying to figure it out with no luck, so I've turned A.I. off until Apple produces a better A.I. experience. I should have known better; I generally don't run beta software because it may cause more issues than it's worth. I've reinstalled Grammarly and will return to using ChatGPT until Apple figures out their A.I. 😊

Since you are using a work laptop I assume it might actually be your IT department who blocks some of the features. One of the current features they can currently block is writing tools (see link below) which is also the reason why it doesn’t show up on my work computer. I confirmed this with my IT department who said they blocked every AI feature they can right now to make sure it’s safe to use.

more on what they can currently block:

JAMF and writing tools

more discussion on that:

Reddit

ok sorted here. I don’t normally use wifi just mobile data. So I had disabled the Apple Intelligence after initially trying it a couple of days ago. And as above when I re-enabled it from setting I got the message as above.

however once I re-enabled wifi it seemed to download again now running fine.

so it appears to me that if you turn Apple Intelligence Off, perhaps it deletes a good portion of it, then needs a wi-fi connection to re download.

Writing Tools > Summary not Working/Error… - Apple Community

we have the same issue over here in our thread.