Since the Sequoia upgrade, I cannot make or receive Facetime calls on my iMac. Every time, I get a "Call Failed" message. This happens whether or not I initiate the Facetime video on my iMac or try to switch to the iMac from a call initiated on my iPhone.
iMac 27″, macOS 15.0
RESOLVED (I think). Since I upgraded my iPhone to iOS version 18.1.1, I am again able to take Facetime calls on my iMac. No more "call failed" messages. Yay!
RESOLVED (I think). Since I upgraded my iPhone to iOS version 18.1.1, I am again able to take Facetime calls on my iMac. No more "call failed" messages. Yay!
With iOS 18.2 update on fone, FT worked for a few times, then back to "Call Failed"
This is exactly what happened to me. After an upgrade, it worked for a short while. And not it's not working again. I am an expert user and have checked all of the troubleshooting steps. Can't figure out why this happening.
My problem is on my iMac. iPhone works just fine. All software up to date.
At one point I read to restart the Mac, which worked for a bit, and now it's giving the same "call failed" message.
Go to Accessibility->Turn off Voice Control Fixed the issue. Thanks a lot to all in this forum
FWIW - have/had same issue with sequoia 15.2- BUT what seems to work for me goes as follows
typical get notify that have a facetime [FT]call via notifications up in right corner- even with FT on.
Go to list on left side of screen where your links are and note a white rectangle similar ' previous' or additional
click on it and you should find the 'accept' or join box-icon . Why apple fubared a simple response like they
used for years is beyond me- maybe due to new apple UNintelligence. Old luddites like me are getting very unhappy with
such changes without notice or warning.
I tried for weeks, could not get it to work. I gave up and called support and for some time they couldn't figure it out either. Then we checked accessibility settings. It somehow was turned on for visibility issues. They told me that sometimes that feature interferes with other features like facetime. After I turned that off it worked fine. Maybe go in your settings and check on that.
A few days ago I upgraded to the latest bug-fix release of Sequoia, 15.3, and also the latest bug-fix release of iOS, 18.3. Since then, my Facetime is working perfectly on my Mac. If the problem recurs, I'll repost here.
Mine is still not working. Intermittently getting “Call failed”. I’m on iOS 18.3.1 and my Mac on current version of Sequoia. I’ve wiped hard drive, reinstalled OS and reinstalled apps. Still happening intermittently.
2019 iMac Sequoia 15.3.2 iPhone 13 iOS 18.3.2 all latest. Same problem as everyone else. No accessibility turned on, sign out wifi on iMac/iPhone -> reboot route -> sign in wifi again, sign out of icloud and back in etc. Nothing fixes this problem.
One interesting note is the iMac's icloud Devices list also show itself with Find My Mac Off despite it being turn on in Settings->Apple Account->iCloud->See All->Find My Mac with both Find My Mac and Find My Network turned on. This doesn't make sense and I wonder if related to the FT Call Failed problem.
Log out of FaceTime and Messages (yes both), then log into both of them. I don't use of them that much but I have heard this works.
Didn't make a difference for me...
Then might I suggest you upgrade to 15.1 rather than use 15.0.1
Did that last Thursday, still broken.
The same for me. No problems with iPhone 13, though.
Facetime not working since Sequoia 15.0.1 upgrade
