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Email stopped coming into my iPad but not my iPhone

My email stopped arriving at my iPad tho not my iPhone. Does it have to do with

the iPad iCloud acct?


[Re-Titled by Moderator]

iPad Air, iPadOS 18

Posted on Oct 21, 2024 2:54 PM

Reply
1 reply

Oct 21, 2024 3:12 PM in response to Granmimi

Start with initial fault finding:


What happens when you try to receive or send email? Do you see any errors - and if so, what do you see?


If email is failing to send or receive, you are likely to see indicative errors at the bottom of the mail sidebar - the wording of the error usually providing sufficient information to determine the nature of the problem.


Deleting and re-adding your email account is sometimes the easiest way to resolve a problem with a specific Mail account. After deleting the account, perform a forced restart before re-adding the email account to your iPad.


  • Delete account:

Settings > Mail > Accounts > [Your Mail Account] > Delete Account


  • Force restart the iPad:

Force restart iPad - Apple Support


  • Add Mail Account:

Settings > Mail > Add Account



Also be aware that some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo and Microsoft use App Specific Passwords when using anything other than their own email client Apps.


If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.


More information about AOL’s App Specific Passwords can be found here:

https://help.aol.com/articles/allow-apps-that-use-less-secure-sign-in?guccounter=1


For Yahoo, more information can be found here:

https://help.yahoo.com/kb/SLN27791.html


Microsoft:

https://support.microsoft.com/en-us/account-billing/using-app-passwords-with-apps-that-don-t-support-two-step-verification-5896ed9b-4263-e681-128a-a6f2979a7944


Gmail (App Specific Passwords now deprecated in favour of OAuth authentication):

https://support.google.com/mail/answer/185833?hl=en-GB

Email stopped coming into my iPad but not my iPhone

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