OWC Thunderbay 4 kernel panic and magenta screens on multiple Macs

Thank you, Luis. I contacted OWC first and they knew about the magenta screens but refused to explain why multiple users have experienced that on quit. I tried 4 cables including brand new apple thunderbolt 2 and three, then four different macs, each time rotating through the ports to see if one port worked when another didn't . I have purchased many devices from OWC, but I have not experienced great customer support from them. I have seen many users describe similar problems. I am buying another enclosure from OWC but I don't trust that it will work. I wish I knew of other enclosures that are dependable for an M2 mac studio. I can't work if I can't access my files, so I have to find an enclosure that communicates. I suspected a port may have been bad, but when I changed it up and tried all over, no ports worked, so then I think it is something in the controller or the hardware of the enclosure that has failed. finder is not detecting the device so I can't hardware test. If I resolve this and really do find out what happened, I will report back. Thank you.