Forgotten Password - restarting may cause other users logged into this computer to lose unsaved changes

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Forgotten Password - restarting may cause other users logged into this computer to lose unsaved changes

I have a mid 2015 MacBook Pro running Big Sur that I want to use. The password has been forgotten, so I have followed the instructions to reset it using my Apple ID. It accepts the Apple ID and password and warns me that a new key chain will be created. After I accept that it pops up a screen that says "restarting may cause other users logged into this computer to lose unsaved changes" The only user logged onto the computer is the one with the forgotten password, and I can't move forward until I log on with a forgotten password.

Earlier Mac models

Posted on Oct 16, 2024 10:32 AM

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Answer 1

jsigned Author

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Oct 19, 2024 9:34 PM in response to jsigned

For anyone that finds themselves here the solution is quite simple. No need to scrap a perfectly good computer.

If you can't reset your Mac login password - Apple Support

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Answer 2

jsigned Author

Level 1

10 points

Oct 17, 2024 10:36 AM in response to BDAqua

There is only one user on the laptop. I'm positive that the user was logged in and simply closed the lid, put it on the shelf for several years, and forgot the password. It seems kind of stupid that you can't change the password without knowing the password. If I knew the password I wouldn't need to change it lol.

In the choice between losing some years old unsaved data vs putting the whole laptop in the E-waste bin, I'd choose losing some data.

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