thumbnails in your Apple TV movies and home videos

Question

Level 1

19 points

thumbnails in your Apple TV movies and home videos

Has anyone had issue on blank thumbnails after the update ios 18 with their iphone or Ipad with the thumbnails on Apple TV app with their Movies and Home videos thumbnails blank.. Just the thumbnails.. you can click on the video and it will play, you still see the title but the thumbnails is blank... not my whole movie and home video section but like 70% is blank, hope Im not the only person with this problem but hope there will be a update on fixing this glitch.

iPhone 14 Pro Max, iOS 18

Posted on Oct 12, 2024 8:53 PM

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Answer 1

Greatfullded Author

Level 1

19 points

Oct 15, 2024 6:23 AM in response to KAJ_Toni

with 18.1 my issue didnt clear up 50% as yours did.. I still have all my home videos and Movies missing.. well at least 50% of them.. wierd that only you and I have this problem.. when i ask the verizon ppl at the store they said nobody complained abt missing thumbnails.. so this problem is 1% of 1% of the users.

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Answer 2

KAJ_Toni

Level 1

10 points

Oct 14, 2024 11:03 PM in response to Greatfullded

This issue is in my iPhone 15 p.m. in iOS 18 the thumbnails were partially missing, and now after 18.0.1 complete away. Videos does play normally, but thumbnails seems to be gone.

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Answer 3

Greatfullded Author

Level 1

19 points

Nov 21, 2024 1:07 PM in response to ShaunSheep

Ya.. its on my iphone and ipad.. I was all ok till I upgraded to ios 18 and all this happend after that.. I was hoping apple would have a update to fix this problem.. I guess there is only a few or this is not a widespread problem but its hard to know what video your clicking on to when its a blank screen.. you have to keep clicking the blank screen till you find the one your looking for.

Hopefully they will have a fix soon

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Answer 4

KAJ_Toni

Level 1

10 points

Oct 22, 2024 11:58 PM in response to Greatfullded

After the patch 18.1. only half of thumbnails are missing..

That´s weird - I have basically all setting as they are factory settings. But yet cannot to do anything to improve this thing..

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Answer 5

Nov 21, 2024 12:33 PM in response to Greatfullded

Same here - only a few thumbnails (randomly loaded every time the app restarts) show up in the TV App on my iPad.

Can't seem to get around it.

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