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I have done diagnostic. No issues. Can the “basis update” be done without going to Apple?
[Re-Titled by Moderator]
MacBook Pro 15″, macOS 13.7
crp2 wrote:
I have done diagnostic. No issues. Can the “basis update” be done without going to Apple?
How to reinstall macOS
Recovery (both M1/M2/M3 and Intel) — How to reinstall macOS - Apple Support
That's a question that none here can answer except with "Maybe".
Are you running any anti-virus apps? Or cleaning or optimizing apps? These things can inflict odd behavior on the Mac. VPN software can do the same.
If you're interested to know if you have some potentially conflicting software you might run an EtreCheck evaluation of your Mac and post the generated report back here in a reply. EtreCheck is a safe and highly regarded utility from a trusted developer and respected ASC contributor. The diagnostic report will not include any personal info. It simply gathers specifics about hardware performance and installed software that might be in conflict with the OS.
Navigate to EtreCheck.com and download the free version. Be sure to Allow Full Disk Access when you install the app. Once you’ve run the app and created your report please post it with your reply to this message.
Please note you must upload the full report. To see how, please click > How to use Add Text when posting… EtreCheck Report.
We can use your EtreCheck report to look for the things that may be causing your problem and advise how to correct them.
A month after this problem surfaced and purchasing a replacement because I was told the issue was not worth repairing, it now seems to have resolved itself. My question now is this permanent or will it resurface?
I did do that. It didn’t solve the problem. The basic upgrade is still not happening. Thank you.
Maybe is what I thought.
What causes toolbar failure at startup on my MacBook Pro?
