Problem with Matter and Nanoleaf after tvOS 18 upgrade

After tvOS18 upgrade it is impossible to add any device to the matter network. When adding from Apple Home or through Nanoleaf, a message is displayed about the need to upgrade the accessory center software

Posted on Oct 6, 2024 05:03 AM

Similar questions

VMWare Intelligent hub will not configure and Install on New iphone 13 I purchased a new iPhone 13 and want to set up Intelligent Hub on the phone. I download the app from the Store however the app flashes a configuration screen for less than a second and then moves to a screen and simply clocks for installing. I can get no further. I have checked to make sure there are no previous footprints, I have force closed the app and deleted the app and then downloaded again. I have turned my phone on and off. Internet access is not the issue as everything else works fine. A coworker has the exact same phone and has had no issues with getting it installed. Please help!! Iphone 13 iOS16.11
1185 1
Home kit failed to add accessories after update The only recent change in my him eco system is the recent update to apples HomeKit. I have a smart switch that I had paired to my house that I was using for test programming automations and it worked fine… fast-forward to today and I have more smart switches to install… and they don’t adopt to the system… confirming I’m using my 2.4 IOT wifi account: check confirming I have power and device’s in adopt: check waiting the entire time for system to time out on its own: check x 3 times try again to load my “test” switch first answer “already an accessory” remove “test switch” and attempt re-adopt… system fails to adopt unit, asks if I want to continue the device ID wifi or go cellular data, click for device and waiting till it times out…. NO ADOPTION OF NEW (precisely old) DEVICE!!!!!! any one els having this issue with HomeKit or is it just me????
334 1
2021 iPad Pro 5th. Gen. Networking Protocols? Further to an earlier discussion regarding the 5th. Gen. iPad Pro 2021 not supporting some USB-C hubs, I contacted Anker Support after first encountering the same issue with my own Anker Power Expand 11-in-1 hub not being recognised on my iPad Pro 2021. The gentleman from Anker I was chatting with said it seemed the networking protocols in the 2021 iPad Pro were not compatible with the hub. As readers will be aware there is no such issue with the use of Anker hubs on iPad models with USB-C ports up to 2020. Also, there is no issue with compatibility using macOS.I decided to submit a Hardware/Software suggestion to Apple Feedback. The question I would like to ask here in discussions is if it is possible for a software update to address this particular issue? Many thanks.
351 5

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem with Matter and Nanoleaf after tvOS 18 upgrade

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up