Can’t connect to the App Store

After updating iOS 18, I do not have access to the app store nor from iPhone nor a MacBook

iPhone 14 Plus, iOS 18

Posted on Oct 5, 2024 11:11 PM

Reply
1 reply

Oct 6, 2024 08:50 PM in response to alexejev

Hi alexejev,

welcome to the Apple (user-to-user) Community!


Re: "Can’t connect to the App Store :

After updating iOS 18, I do not have access to the app store nor from iPhone nor a MacBook"


You may want to check you are signed in (to your iPhone & Mac) with the Apple ID you use for the App Store:

See how to: Sign in to your Apple Account - Apple Support


You may want to try restarting your iPhone (deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected.


(On Mac: you can use the Apple menu > restart.)


You can check if there are restrictions set on App Store use:

Manage App Store purchases, settings, and restrictions on iPhone - Apple Support


Else: Apple support has trouble-shooting articles online that may be helpful:


What to do: If you can't connect to the App Store, iTunes Store, or other Apple services - Apple Support


If you can’t download or update apps on your iPhone or iPad - Apple Support

or

If you can't download or update apps on your Mac - Apple Support


If help is still needed you can: Contact - Official Apple Support

or

For feedback to Apple: Product Feedback - Apple

All the best :-)

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Can’t connect to the App Store

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