Camera of my iPhone 16 Pro keeps crashing

i live in Hawaii and I have a problem with my iPhone 16 Pro’s ultrawide and telephoto cameras. Whenever I record 4k 60 FPS videos in strong lighting conditions such as the beach where there’s direct sunlight, the ultrawide and telephoto cameras always freeze, stops, and restarts. My phone (and family’s) iPhones are already updated to iOS 18.1 as of today but problem still exists with the cameras.

I already went to the Apple Store/Genius Bar and they ran diagnostics on my family’s iPhone 16 pro phones and it was determined that this is a software issue rather than a hardware problem.

Please report your concerns to the Apple feedback page so that they are aware of the issue(s) you’re experiencing with your iPhone cameras. Hopefully they will fix this problem in the next software update.

This is really useful!! Thank you

this issue is there for me as well. it crashes or freezes. I would have to restart the phone to fix this

So this makes me feel slightly better that this is also happening to others and not just me and the update to 18.0.1 has not solved the issue, when I called Apple they suggested it was a conflict with a VPN, The VPN I removed was surfshark and a management profile that is compulsory to install for me be able to access my words MS products (email teams etc) whilst I can live without suftshark, I can't live without access to my emails. It frustrates me as Apple said removing them was a fix, I would argue it's not a fix, it's a "get around the issue" but still inconvenience the user. Phone is a iPhone 16 Pro. Please Apple sort this issue quickly!!!

I worked with Apple phone support and we ran a few hardware test and there was no issue there. They had me go to Settings - Camera and turn off "Macro Control" (scroll to very bottom) and then do a hard boot. Volume Up, Down and right button. It is not the ultimate fix for an obvious software issue but it did work for me! I was able to use my camera multiple times with no issues.

Tried the workaround with switching off the macro control in the iOS settings. Situation improved but did not fully resolve. Could take a number of photos yesterday and today. My experience is that at a certain point, when activating the 5x zoom, the camera app crashes and forces the iPhone to restart.

Ditto on my iPhone 16 (non Pro). After a reboot it works ok for 24 hours or so and then crashes every time it is launched. It has 18.0.1.

Same here. I bought this camera to go to Hawaii and it’s giving me issues with having to shut down every day.

I will try this workaround to see if it works for me.

Agree and how many other poor statements can I add? Tech Support, customer service, solutions that are not solutions, waisted time. These are the statements I am accustomed to for Microsoft.