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User profile for user: XYZABC23
XYZABC23 Author
User level: Level 1
4 points

Missing Daily Cash

I have spent hours trying to resolve a discrepancy regarding earned Daily Cash and have passed around to 16 different departments/people between Apple and Goldman Sachs. I opened an Apple Card last year and added up the earned Daily Cash and redemptions from each statements. I am missing over $900 in earned Daily Cash. Apple said this was a Goldman Sachs issues, Goldman Sachs has confirmed that the statements are correct, the Wallet App does not reflect the correct Daily Cash amount. Goldman Sachs says this is Apple's issue, not Goldman Sachs issue. GS just put be back through to Apple, Apple just bounced me back to GS. Has anyone had this issue?

iPhone 14 Pro Max, iOS 17

Posted on Oct 2, 2024 2:42 PM

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4 replies
User profile for user: XYZABC23
XYZABC23 Author
User level: Level 1
4 points

Oct 2, 2024 4:11 PM in response to Jeff Donald

I was transferred to the apple wallet department who transferred me to the Apple Cash department who had me reset some settings on my phone (which is now not working and now I'm waiting for yet another specialist to help with the phone before I can get back to this missing daily cash issue). After hours of trying to resolve this, I'm wondering if I will ever get my money or if I have to file a small claims suit to try to get it? Do you know if anyone got their money? Thanks!

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Missing Daily Cash

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