iPhone 16 pro not connecting to Audi Q4

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iPhone 16 pro not connecting to Audi Q4

Hi, since I bought the new 16 pro I have not been able to connect to Apple Car Play wirelessly to my Audi Q4. The old 14 pro worked fine.

I have just spent an hour at the Audi dealership and they could fix the problem either. If I connect using a USB cable I can get it to work but not wirelessly.

any suggestions? Is it an Apple issue or an Audi issue?

iPhone 16 Pro, iOS 18

Posted on Sep 30, 2024 4:41 AM

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Answer 1

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lobsterghost1

Community+ 2025

Level 10

177,341 points

Oct 4, 2024 7:16 AM in response to GT2408

A few things to try:

Open the Settings App and tap General, then About and change the name of your iPhone to something like John iPhone 16 Pro. Sometimes the car is looking for that phone.
Open the infotainment settings on your car and remove the previous phone from it's memory
Then force restart your new iPhone --> Force restart iPhone - Apple Support
Now try to connect it to your Audi wirelessly

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Answer 2

Oct 4, 2024 7:10 AM in response to GT2408

Similar problem for me. Connects and charges, but sound quality is mono and heavily compressed sounding. Sometimes audio play only through the phone, even though it shows it's connected. Restarted everything, forgot the devices, upgraded to 18.01, still no luck.

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iPhone 16 pro not connecting to Audi Q4

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